PRIVACY POLICY — LEVITY EVENTS
Effective Date: 1/1/2025
Last Updated: 12/5/2025
Levity Events (“Company,” “we,” “our,” or “us”) is an Audio Visual production company based in Missouri. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or book services. By using our website, you consent to this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
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Full name
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Email address
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Phone number
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Event details (date, location, venue, services requested)
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Billing and payment information
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Communications and correspondence
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Any other information you voluntarily submit
We also automatically collect certain technical data:
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IP address
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Browser type and device information
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Pages visited, time spent, and referral sources
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Cookies and similar tracking technologies
2. How We Use Your Information
Your information is used to:
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Respond to inquiries and provide quotes
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Book, manage, and execute event services
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Process invoices and payments
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Send confirmations, reminders, and event-related communications
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Provide customer service
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Improve our website and operations
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Send marketing communications (with opt-out rights)
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Comply with legal obligations
3. SMS & Text Message Consent
By providing your phone number, you consent to receive SMS/text messages from Levity Events regarding:
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Event coordination
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Scheduling updates
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Payment reminders
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Contract communications
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Customer service purposes
Message frequency may vary. Standard message and data rates may apply.
You may opt out at any time by replying STOP to any message or contacting us directly. Consent to receive texts is not required as a condition of purchase.
4. Sharing of Your Information
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We do not sell your personal data. We may share your information only with:
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Payment processors
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Website hosting providers
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CRM, email, or scheduling platforms
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Contractors or production partners essential to your event
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Legal authorities if required by law
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All third parties are required to keep your information confidential.
5. Payment Processor Compliance
Levity Events uses third-party payment processors to handle transactions securely. We do not store or process full credit card or banking information on our own servers.
These providers comply with PCI-DSS (Payment Card Industry Data Security Standards). Your payment information is governed by the privacy policies of the respective payment processor.
6. Cookies and Tracking Technologies
We use cookies to:
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Enhance user experience
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Measure website performance
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Analyze traffic
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Improve marketing effectiveness
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You may disable cookies through your browser settings.
7. Event Client Data Protections
We take special care with event-specific information, including:
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Venue layouts
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Schedules/run-of-show
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Guest counts
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Equipment plans
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Private event details
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This information is used only for fulfilling your contracted services and is never shared publicly without written authorization.
8. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
9. Your Privacy Rights
You may request to:
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Access your personal data
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Correct inaccurate data
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Request deletion of your data (subject to legal obligations)
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Opt out of marketing communications
Requests may be submitted using the contact information below.
10. Children’s Privacy
Our services are not intended for individuals under 13 years of age, and we do not knowingly collect data from children.
11. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted with a revised effective date.
12. Contact Information
Levity Events
815 W 23rd St.
Independence, Missouri, 64055
United States
Email:
info@levityevents.com
Phone: 1-816-974-3005
Website:
www.levityevents.com