PRIVACY POLICY — LEVITY EVENTS

Effective Date: 1/1/2025
Last Updated: 12/5/2025

Levity Events (“Company,” “we,” “our,” or “us”) is an Audio Visual production company based in Missouri. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or book services. By using our website, you consent to this Privacy Policy.

1. Information We Collect

We may collect the following personal information:

Full name
Email address
Phone number
Event details (date, location, venue, services requested)
Billing and payment information
Communications and correspondence
Any other information you voluntarily submit

We also automatically collect certain technical data:

IP address
Browser type and device information
Pages visited, time spent, and referral sources
Cookies and similar tracking technologies

2. How We Use Your Information

Your information is used to:

Respond to inquiries and provide quotes
Book, manage, and execute event services
Process invoices and payments
Send confirmations, reminders, and event-related communications
Provide customer service
Improve our website and operations
Send marketing communications (with opt-out rights)
Comply with legal obligations

3. SMS & Text Message Consent

By providing your phone number, you consent to receive SMS/text messages from Levity Events regarding:

Event coordination
Scheduling updates
Payment reminders
Contract communications
Customer service purposes

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying STOP to any message or contacting us directly. Consent to receive texts is not required as a condition of purchase.

4. Sharing of Your Information

We do not sell your personal data. We may share your information only with:
Payment processors
Website hosting providers
CRM, email, or scheduling platforms
Contractors or production partners essential to your event
Legal authorities if required by law
All third parties are required to keep your information confidential.

5. Payment Processor Compliance

Levity Events uses third-party payment processors to handle transactions securely. We do not store or process full credit card or banking information on our own servers.

These providers comply with PCI-DSS (Payment Card Industry Data Security Standards). Your payment information is governed by the privacy policies of the respective payment processor.

6. Cookies and Tracking Technologies

We use cookies to:

Enhance user experience
Measure website performance
Analyze traffic
Improve marketing effectiveness
You may disable cookies through your browser settings.

7. Event Client Data Protections

We take special care with event-specific information, including:

Venue layouts
Schedules/run-of-show
Guest counts
Equipment plans
Private event details
This information is used only for fulfilling your contracted services and is never shared publicly without written authorization.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

You may request to:

Access your personal data
Correct inaccurate data
Request deletion of your data (subject to legal obligations)
Opt out of marketing communications

Requests may be submitted using the contact information below.

10. Children’s Privacy

Our services are not intended for individuals under 13 years of age, and we do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted with a revised effective date.

12. Contact Information

Levity Events
815 W 23rd St.
Independence, Missouri, 64055
United States

Email: info@levityevents.com
Phone: 1-816-974-3005
Website: www.levityevents.com